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Hocking Hills Hot-Tubs®
Hot tub spa repair & Refurbished pre-owned hot tubs.

Servicing the Columbus, Lancaster and the Hocking Hills region in Ohio!!

 

 


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FAQ

See also Chemical FAQs:



Question:

What temp should I keep my hot tub at when its not being used?

Answer: Short answer is 88 F
. Middle explanation is 85 degrees F is the difference between a pool and a hot tub. More later..


Question:

How much do you pay an electrician to install a hot tub?

Answer:

A Good question. If the dealership does not have an alliance package deal -call and co-ordinate the deal. More later..


Question:

I have a 110 volt hot tub what power cord do I need? A new hot tub that is voltage convertable will come w/ the appropriate cord. The 25 amp version requires a special receptacle that has a side-ways prong. The 20 amp is plug 'n play with a standard receptacle.
Answer:

Definitely! I have a long time customer that has Parkinson's, he e-mail me after I installed his new hot tub and stated that it was very beneficial to him. My Father-in-law had a knee replaced and the other should be. He tells me that it completely turns his day around once he gets in his. After a long day of fixing hot tubs in awkward positions, all I have to do is soak in my hot tub for 20 minutes at 101 and I am good as new.


Question:

Is plumbing required to install
my hot tub?

Answer:

No. Modern hot tubs are self-contained and you fill them with a garden hose.


Question:

Do I need a an electrician to
install my hot tub?

Answer:

Yes. A licensed electrician will be needed to wire your house for the hot tub's main power supply, and do so according to electrical codes.


Question:

Are hot tubs expensive to operate?

Answer:

electric will cost you .75 to $1.50 per day hooked up to 240 volt power supply.
Question:

What type of hot tub should
I look for?

Answer:

As for shape, I recommend you mimic the shape of your kitchen table. Some folks prefer round because it allows everyone to to face each other, plus you can sit with your arm around your loved one. Some prefer square for their lounger seats.

As with everything else, you get what you pay for.

What kind of filtration is best? Weir gate filtration is superior to pressurized canister filtration. Wier filtration gets the floating stuff like body oils and scum and remove them from the main body of water for easy cleaning. Pressure filter make no provisions for floating oils etc. In both types of filtration systems, larger stuff like the stuff that sticks to your feet as you get in your hot tub should be removed using a hot tub vacuum as needed. Pressure canisters can crack at the canister itself and at the lid. The locking rings can break not allowing pressurization. The air bleeder can break off not allowing pressurization. Lastly, the O-ring for the lid and bleeder needs replacement often than you may think. Having to bleed the air out of the filter at refills is a hassle. Ask for weir gate, run away from pressure filters!!


Question:

How important is horsepower to
the hot tub?

Answer:

Hydrotherapy simply comes from hot moving water. That water only needs to move over your body enough to keep the warm sensation going. Your core temperature is 98.6 degrees, your skin temperature will be less, thus cooling the hot water. Hydro massage is the jet action against muscle. Jet placement and type will dictate your experience. I have switched 5 horse power motors with 7 HP ones and could NOT tell the difference. Which explains why jets are only rated for 18-25 psi. Manufacturers use water diverters to activate one seat or the other or a split combination of the two.


Question:

How many jets should I have?

Answer:

Sit in the prospective hot tub and see if the jets will cover the areas of you that you want massaged.


Question:

How much should I spend on a
hot tub?

Answer:

Spend as much as you can afford. Hot tubs do allow for some negotiation in the price. Most dealerships will sweeten the deal with chemicals and or accessories.


Question:

Is it difficult to maintain a
hot tub?

Answer:

No.



Question:

Do most hot tubs come with a
warranty?

Answer:

I would not buy a hot tub without at least a 3 year warranty. Preferably a five year warranty. Very rarely do manufactures cover the jet inserts or pump seals, pillows and covers( or motors damaged by leaking pump seals). They are considered a fair wear out item, or due to poor water chemistry respectively.


Question:

I have an ozonator on my hot tub. Do I need to use a sanitizer with it?

Answer:

Yes. Even though ozone is an effective oxidizer and will even destroy microorganisms directly exposed to the ozone, the ozone is relatively short lived in your hot tub water. As such the ozone is not present in the water for a sufficient length of time to assure adequate sanitation of the entire tub and the surfaces and plumbing. The use of an ozonator will reduce your consumption of chlorine or bromine as it makes it easier to maintain proper levels of these in the water it does not eliminate their usefulness. (You will need to add OZ Tabs once a month or so to help keep the water smelling fresh)


Question:

Can I submit a question of my own?

Answer:

Absolutely. Click here to send me a question.


Question:

I just refilled my spa / hot tub and now it's not heating?

Answer:

1) Can you tell if the pump that normally comes on to heat the hot tub is running, just not coming out of the jet(s)? If so, you have air trapped in the lines "air lock". Try removing the filter, and alternating the pump from low speed to low speed a couple times. If that does not take care of it e-mail me for specifics on how to prime your pump.
2) If the pump does not come on, but everything else seems to work check the fuse for the pump. if that's good, then you will need to schedule a service call with a dealership or service company 3) Is the heater 'on' indicator light lit, but it does not seem to be heating? Again, you should call a dealership or service company for an appointment.

 Question:
How long should it take to heat my spa / hot tub?

Answer:

A hot tub connected via a 110 Volt GFI cord will typically take 24 hours to heat up to operating temperature. A 240 Volt will up by 8-10 degrees per hour. So, depending on if the manufacturer used 4.0 kW or 5.5 kW elements, you will be hot tubbing in 5 to 4 hours respectively. 240 Volts also is more efficient and will add .75 to a dollar per day to your bill. 110 Volts will cost you 50 to 75 percent more.

 

 Question:
How do you decrease chlorine in a hot tub?

Answer:

Time, adding water or visiting you local aquarium store. Chlorine will dissipate over time, but with something as large as a hot tub, you may want to drain and refill. I know that you can get a 'de-chlore' product at aquarium store. They may have larger bottles for things such as ponds..