Q: MY TOPSIDE CONTROL KEYPAD IS DISPLAYING THE ERROR MESSAGE "FL" / "FLO" / "DR" AND THE SPA WON'T HEAT UP.
A: Start by cleaning the filter and resetting your spa (turning the breaker Off for a few minutes, then back On). If the issue persists, contact our spa repair specialists at SpaFixer: (740) 681-1772.
Q: HOW OFTEN SHOULD I CLEAN MY HOT TUB?
A: It's recommended to clean your hot tub regularly, aiming for every 1-2 weeks. For deeper cleanings, such as draining and refilling, it's best to do so every 3-4 months.
Q: WHY IS MAINTAINING PROPER WATER CHEMISTRY IMPORTANT IN A HOT TUB?
A: Proper water chemistry is crucial for safe and enjoyable hot tub use. It helps prevent equipment damage and extends the lifespan of the tub.
Q: HOW DO I TEST THE PH AND SANITIZER LEVELS IN MY HOT TUB WATER?
A: You can use test strips or a water testing kit for accurate readings. Follow the manufacturer's instructions closely for best results.
Q: WHAT SHOULD THE PH LEVEL BE IN A HOT TUB?
A: Ideally, the pH level should fall between 7.4 and 7.6 to maintain balanced water.
Q: CAN I USE HOUSEHOLD CLEANING PRODUCTS TO CLEAN MY HOT TUB?
A: It's not recommended. To avoid damaging the tub or affecting water chemistry, it's best to use hot tub-specific cleaning products.
Q: HOW OFTEN SHOULD I CLEAN MY HOT TUB'S FILTERS?
A: It's advisable to clean or rinse the filters every 2-4 weeks. Additionally, perform a deeper cleaning every 3-4 months for optimal performance.
Q: WHY IS MAINTAINING THE HOT TUB'S COVER IMPORTANT?
A: A well-maintained cover helps keep debris out, retains heat, and prevents water evaporation, ultimately preserving the hot tub's condition.
Q: HOW CAN I PREVENT AND REMOVE SCALE BUILDUP IN MY HOT TUB?
A: You can use a scale remover or descaler product and clean the affected areas regularly to prevent scale buildup.
Q: IS IT NECESSARY TO DRAIN AND REFILL THE HOT TUB PERIODICALLY?
A: Yes, draining and refilling every 3-4 months is recommended to maintain water quality and prevent mineral buildup.
Q: CAN I USE REGULAR TABLE SALT AS A SANITIZER IN MY HOT TUB?
A: No, it's essential to use specifically designed hot tub salt products for effective sanitation.
Q: MY SPA KEEPS TRIPPING THE CIRCUIT BREAKER.
A: Make sure to fully reset the breaker by pushing it all the way into the OFF position before attempting to turn it back on. If the breaker continues to trip, there may be a problem with the heating element, jet pump, circulation pump, circuit board, Ozone, or the breaker itself.
Q: AFTER DRAINING AND REFILLING MY SPA, THE PUMPS AREN'T WORKING. I CAN HEAR THEM, BUT THERE'S NO MOVEMENT.
A: Your spa may have an air lock, where air becomes trapped in the pump, preventing proper priming. If you encounter an air lock, try draining and refilling your spa through the skimmer.
Q: CAN I DRAIN MY SPA IN THE WINTER?
A: It's not advisable to drain your spa in the winter unless it's professionally winterized. Draining the spa leaves residual water in the plumbing, pumps, or skimmer compartment.
Q: CAN I BUILD A DECK AROUND MY SPA?
A: Yes, you can build a deck around your spa, but ensure access to all four sides of the spa.
Q: CAN I CONVERT MY SPA TO A SALTWATER SPA?
A: While there are saltwater conversion systems available, converting a spa not originally designed for saltwater use may lead to premature equipment failures.
Q: HOW OFTEN SHOULD I CHANGE MY SPA WATER?
A: Typically, it's recommended to change your spa water every three to four months, depending on usage.
Q: WHAT IS THE COST OF RUNNING MY SPA FROM ELECTRICITY?
A: During the summer, fall, and spring seasons, the typical cost ranges from $13 to $35 per month, varying based on usage and climate.
Q: HOW MUCH DO CHEMICALS FOR THE SPA COST?
A: Chemical costs vary depending on usage frequency. On average, expect to spend between $10 and $20 per month.
Q: CAN I USE MY SPA ALL YEAR LONG?
A: Yes! Hot tubs can be enjoyed year-round, providing relaxation in every season.
Q: WHICH CHEMICALS SHOULD I USE FOR MY SPA?
A: The primary chemical options are chlorine and bromine. Both have their advantages, with bromine often preferred due to its effectiveness across a wider pH range and lack of scent.
Q: HOW DO I MAINTAIN CLEANLINESS AND SANITATION IN MY HOT TUB?
A: Regular maintenance includes cleaning the filter and cover, adding appropriate chemicals, and monitoring chemical levels. Maintaining proper chemical balance is crucial to prevent bacteria growth and equipment corrosion.
Q: WHY IS MY HOT TUB WATER CLOUDY?
A: Cloudy water indicates a problem that needs to be addressed. Common causes include incorrect pH balance, low sanitizer levels, body care products, or a malfunctioning filter.
Q: WHAT CAUSES FOAMING IN MY HOT TUB?
A: Foaming can occur due to rapidly moving water and residues from soaps and detergents on bathers' bodies and swimsuits. Taking a shower before using the spa can help prevent this issue.
Q: HOW OFTEN SHOULD I SHOCK MY HOT TUB WATER?
A: Shocking your water once a week helps eliminate germs and pollutants. You can choose between chlorine shock or non-chlorine shock for this process.
Q: I JUST REFILLED MY HOT TUB. HOW DO I BALANCE THE CHEMICAL LEVELS?
A: Address low pH levels first by adding a pH increaser until it falls within the normal range. Then, adjust overall alkalinity by adding a pH reducer if needed.
Q: DO I NEED A SANITIZER EVEN IF I HAVE AN OZONATOR?
A: Yes, an ozonator alone may not sufficiently clean the tub, surfaces, and piping. While an ozonator reduces the need for chlorine or bromine, it's still essential for maintaining proper sanitation levels.
